Billing terms are net 30 days from date of invoice, unless otherwise stated. Clerical errors are subject to correction. Delivery terms are F.O.B. shipping point, unless otherwise noted. Unless specific shipping instructions are given, we will use our best judgement to determine the most satisfactory routing. All merchandise becomes the property of the purchaser upon delivery to the carrier. All claims for damage or shortage should be made to the carrier. All material shipped direct from the manufacturer will be F.O.B. shipping point unless the manufacturer’s terms specify otherwise. Any discrepancies in shipment or billing should be reported to us within 24 hours of receipt. Deductions from invoices without proper notification to Supply Pro, Inc. will not be allowed. If disputes should arise, laws of the State of Texas shall prevail.
Goods may not be returned without consent of our customer service department. If the reason for returning material is our fault or that of the manufacturer, we will promptly, without expense to the customer, rectify the error. If this lies with the customer, we will do everything possible to minimize the expense or loss to the customer. However, we reserve the right to make reasonable charges for handling and restocking. All goods returned must be in saleable condition in their original boxes and in whole saleable units. All requests for return of merchandise should be made within three days of receipt.
Orders for items of special design or made to order, or of a type not normally carried in stock cannot be cancelled without our first obtaining written permission from the manufacturer. Orders for goods of special design or made to order, once delivered, cannot be returned.
All orders are subject to final acceptance by an officer or an authorized agent of Supply Pro, Inc.. Prices including delivery, terms, and conditions of sales are subject to change without notice to those in effect at the time of shipment unless otherwise noted. All “charge” orders are subject to credit approval prior to being released for shipment.
The goods we sell have been manufactured by others and may be warranted for limited periods of time by them against defects in materials or workmanship. Misuse of products is excluded from most warranties. In all instances we as the Seller, make no warranty of any kind whatsoever, expressed or implied, unless expressly set forth in writing. No agent, employee, or representative of Supply Pro, Inc. as the Seller, has any authority to bind us to an affirmation, representation or warranty concerning the goods we sell beyond that specifically included in writing, including any implied warranty of merchantability or fitness for a particular use. Seller shall not be liable under any circumstances for consequential or incidental damage for breach of contract or nonperformance due to fire, strikes, accidents or cause beyond our control.